How to Manually Add Your Bank Information

If you're attempting to add your bank account details via Plaid, and you encounter any issues while doing so, you still have another way to add your bank information within your Dots account.

1. Navigating to the new pay out tab

First you'll need to login to your Dots account. Once logged in, you'll click on "withdraw". This will take you to the pay out tab. If you already have a bank account added, you can also add a new account by going to: my.dots.dev/settings. Once you're at the payout tab, you'll click on "Bank Account". ​

2. Click on "Bank Account"

When you are presented with "bank account" as a payout option, you'll be able to click on it. Once you have done so you'll have the option of adding a bank account via Plaid, or adding your information manually.

Click on "Enter information Manually".

3. Click on "Enter Information Manually"

Once presented with "Enter information manually: you'll click on it. This will then present you with several lines to fill out regarding your bank information. Enter your bank information, then click "Save".

Now your bank information can be used as a payment option without Plaid! If you encounter any issues while attempting these steps, please contact our Customer Support Team. ​ ​ ​ ​

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